Sunday, May 1, 2011

Atlas shrugged!

It is popular knowledge that competition benefits the customer. And cut-throat competition even more so! And today, few sectors are as competitive as the banking sector. The degree of competition is evident from the fact that public sector banks, best were known for their devil-may-care attitude towards customers, are today trying to woo customers by any means possible. And an example of the same is this board seen at a State Bank of India branch in Kolkata. It tells customers how fast the bank can service them and tries to change the popular perception that pubic banks are places where things are done at snail-pace with employees taking their own sweet time to do things as and when they fancy! Well, a note-worthy initiative. Hope they live up to their lofty claims!

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